Cancellation policy, re-scheduling and late fees

Cancellation policy, re-scheduling and late fees

CANCELLATION: The full $100 charge will be accepted as a late fee for cancellations within 24 hours. Late fees cannot be refunded or applied to future invoices. Cancellations within 48 hours, $50 will be charged as a late fee, the remaining $50 can be re-funded or applied to future invoices. Cancellations prior to 48 hours will not incur any fees and you will receive a full refund.

RE-SCHEDULING: If your appointment is rescheduled within 24 hours (NOT CANCELLED), then $50 will be charged as a late rescheduling fee, the remaining $50 will be applied to your invoice. A second late reschedule for an appointment (within 24 hours) will charge an additional $50 late fee. A third reschedule for the same event (EVEN IF IT IS BEFORE 24 HOURS) will require another booking fee. Rescheduling an appointment prior to 24 hours will not incur a late fee. Cancellation fees apply to rescheduled appointments.

DISCLAIMER: This policy is subject to change at any time without notice. All new appointments booked fall under the current cancellation policy in force at the time of booking.

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